Wayne County 911

Emergency Communications 9-1-1


43 Volunteer Drive Route 652

Honesdale, PA 18431

Cheryl Hunter — Director

Wayne County 9-1-1 provides services to citizens in times of an emergency. It operates 24 hours a day, seven days a week. The director and administration offices operate from 7 am to 4:30 pm, Monday through Friday. Dispatchers work on various shifts from 6 am to 2 pm, 2 to 10 pm and 10 pm to 6 am. Funding for these services comes from a surcharge on all landline phones, cellular devices and VOIP Systems, with supplemental income coming from independent phone companies and grants. The Communication Center uses a Computer Aided Dispatch (CAD) System. When a call comes in for assistance, a map and recommended units to respond will appear on the computer screen, which makes dispatching of emergency services more efficient.

9-1-1 is to be used ONLY in emergency situations. An emergency is any situation that requires immediate assistance from the police/sheriff, the fire department or an ambulance. If you are ever in doubt of whether a situation is an emergency you should call 9-1-1. It’s better to be safe and let the 9-1-1 dispatcher determine if you need emergency assistance.Kors UK

DO call 9-1-1 for:

Heart attack or stroke

House fire

Domestic violence

Burglary or theft in progress

Car accidents

Suspicious activities

Anything else that seems like an emergency.

DO NOT call 9-1-1…

  • To obtain weather reports.
    • To report utility problems (such as power outages, phone and water repairs).
    • To ask for directions or road names.
    • For general information pertaining to police reports, jails.
    • Keys locked in vehicles, unless someone is locked inside.
    • To request an ambulance for non-emergency routine transports.


It’s a prank call when someone calls 9-1-1 for a joke, or calls 9-1-1 and hangs up. If 9-1-1 lines or call takers are busy with prank calls, someone with a real emergency may not be able to get the help they need. In most places, it’s against the law to make prank 9-1-1 calls.