Medical Assistance Policies & Regulations

The Medical Assistance Transportation Program (MATP) is a transportation service available to Medical Assistance customers in Wayne County. MATP is funded by the Pennsylvania Department of Public Welfare and run by Wayne County Transportation System.

Program Services

Our program offers transportation or mileage reimbursement to help you get to medical care or services from a Medical Assistance provider. We are required to provide you with the least expensive, most appropriate transportation service available that will meet your needs.

Approved Uses

You can use MATP services to go to medical appointments or to get to any service Medical Assistance pays for. These medical services include therapies, tests, dental visits, trips to the pharmacy to get prescriptions, mental health treatment, drug and alcohol treatment, and trips to medical equipment suppliers.

Unauthorized Uses

You cannot use MATP for any of these reasons:

  • For emergency ambulance transportation
  •  For non-medical trips such as for grocery shopping or for social activities
  • To obtain medical care that is not covered by Medical Assistance

Other Medical Transportation Resources

If we are not able to meet your medical transportation needs, you will be referred to your caseworker at the local County Assistance Office (CAO).

Transportation Options

Depending on where you are going, what your needs are, and the costs involved, we could provide you with transportation through the shared ride program, a sub-contractor or mileage reimbursement.

Mileage Reimbursement

If you have a car available, or if you know someone who has a car and who can take you to your medical appointment, we will provide you mileage reimbursement if it is the least costly, most appropriate service available. We will reimburse you at the rate of 12 cents per mile. We will also reimburse you for your actual parking expenses and tolls if you provide receipts showing how much you paid.

Advance Notice

If you want to claim mileage reimbursement for a trip, you must tell us in advance. We will send you a form to fill out to tell us how far you traveled and whether you had any parking or toll costs. You can turn in your reimbursement request right after a trip or you can wait until the middle of the month or the end of the month. Reimbursement checks will be issued once a month and will be due in our office on or before the 10th of the next month. If any of the due dates fall on a weekend or holiday, the voucher will be due the next business day. Any voucher received after a due date will be held for the following batch of checks.

We are responsible for providing or for arranging your transportation to get you to the medical care you need.